cx662's Privacy Policy

1 Introduction and Overview

cx662 ("we", "our", "platform") is a trusted online gaming and betting service provider in Bangladesh. We are fully committed to ensuring the privacy and security of the personal information you share with us while using our platform.

This privacy policy explains what information cx662 collects, how that information is used, who it may be shared with, and what rights you have over your data. By using our website cx662.cam, you are considered to have given your consent to the terms of this privacy policy.

We believe that transparency is the foundation of a healthy user-provider relationship. This document has therefore been written in clear, plain language so you can use our services with full awareness.

2 Information We Collect

When registering an account and using services on cx662, we may collect the following types of information:

2.1 Personal Identification Information

• Full name and date of birth (for age verification — users must be 21 years of age or older)
• Email address
• National ID card or passport number (for identity verification)
• Permanent address

2.2 Financial Information

• Mobile banking number (bKash, Nagad, Rocket)
• Bank account details (where applicable)
• Transaction history and amounts
• Deposit and withdrawal dates and times

2.3 Technical Information

• IP address and device identifier information
• Browser type and version
• Operating system information
• Website access time and duration
• Information obtained from cookies and similar tracking technologies

2.4 Gaming Activity Information

• Betting history and patterns
• Preferred game categories and play duration
• Win and loss records
• Bonus and promotion usage information

3 How We Collect Information

cx662 collects your information through various methods. These methods are described in detail below:

• Directly provided information: Information you provide directly when filling out a registration form, setting up an account, or contacting our support team.
• Automatically collected information: Information automatically collected through cookies, web beacons, and similar technologies while browsing our platform.
• Information from third parties: Information received from identity verification agencies, payment processors, or fraud prevention services.

4 Purpose of Using Information

cx662 uses your personal information only for the following legitimate purposes:

4.1 Account Management

Your information is used to create, manage, and keep your account secure. This includes identity verification, age confirmation, and maintaining account security.

4.2 Payment Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. The minimum deposit and withdrawal amount is ৳500 and transactions are completed through secure encrypted channels.

4.3 Customer Support

Your account and transaction information is used to enable our 24/7 live chat support team to assist you effectively.

4.4 Responsible Gaming

Your gaming activity is monitored to identify unusual behaviour and, where necessary, to set limits or provide assistance.

4.5 Legal Compliance

Information is used to prevent money laundering, detect fraud, and meet applicable legal obligations.

5 Information Sharing and Disclosure

cx662 never sells your personal information to third parties for commercial purposes. However, information may be shared in a limited way in the following circumstances:

• Service provider partners: Payment processors, identity verification agencies, and technology support providers — only the minimum necessary information, under strict confidentiality agreements.
• Law enforcement agencies: Information may be disclosed in response to a court order, legal notice, or valid request from a regulatory authority.
• Fraud prevention: Relevant information may be shared with industry-recognised security organisations to prevent online fraud and illegal activity.
• Business transfers: In the event of a company merger or acquisition, the new owner will be bound to comply with this privacy policy.

6 Cookie Policy

cx662 uses cookies and similar tracking technologies to operate the website. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are required to maintain login sessions, provide security protection, and enable basic navigation.

6.2 Functionality Cookies

These cookies are used to remember your preferences and settings, such as language preferences and gaming settings.

6.3 Analytics Cookies

These cookies are used to improve platform performance and analyse user experience. This information is always collected anonymously.

You can reject cookies by changing your browser settings, but this may affect some functionality of the website.

7 Data Security Measures

cx662 applies industry-standard security measures to keep your information protected:

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption, making it completely impossible for your information to be read from outside.
• Firewall Protection: Our servers are protected by advanced firewalls that prevent unauthorised access.
• Two-Factor Authentication: A two-layer verification system for account login for added security.
• Regular Security Audits: Regular system checks conducted by third-party security experts.
• Restricted Access: Only authorised personnel can access your information and every access is logged.

8 Data Retention Period

cx662 retains your personal information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by legal obligations.

After an account is closed, financial transaction information may be retained for a specified period in accordance with legal requirements. After this period, information is securely deleted or anonymised.

9 Your Rights

As a user of cx662, you have the following rights:

9.1 Right of Access

You may request a copy of the information we hold about you at any time. We will generally respond to your request within 30 business days.

9.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected. Let our support team know via live chat or email.

9.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some information for a specified period due to legal obligations.

9.4 Right to Object to Processing

You may object to your information being processed for a specific purpose. However, it may not be possible for us to stop processing that is necessary for account management and legal compliance.

9.5 Right to Data Portability

You may request the information you have provided to us in a structured, commonly used format.

10 Privacy of Minors

cx662 is a platform exclusively for adults. Only individuals aged 21 or older may use our services. We do not knowingly collect any information from those under the age of 21.

Age verification is mandatory during the registration process. If a user registers by providing a false age, we reserve the right to immediately close their account and will delete the stored information.

11 Third-Party Links and Services

The cx662 platform may have integrations with payment service providers (bKash, Nagad, Rocket). These third parties have their own privacy policies and the use of your information on their platforms is governed by their own policies.

We are not responsible for the privacy practices of third-party services. You are advised to read the relevant service's privacy policy before carrying out any payment-related transactions.

12 Changes to the Privacy Policy

cx662 reserves the right to update this privacy policy at any time. For significant changes, we will notify you via your registered email or through a relevant notice on the platform.

Continued use of the platform after a revised policy is published will be considered as your consent to the updated policy. You are therefore advised to review this page regularly.

13 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team will try to respond to your request as promptly as possible.

Our 24/7 live chat support is available entirely in Bengali. You can also reach us by email.